Help Center
Find answers, manage orders, and learn more about Harry Clinton.
Browse by Topic
Shipping
Learn about dispatch timelines, delivery options, tracking your order, and express delivery within Chennai.
Returns & Exchanges
Find out how to return or exchange an item, our 5-day window policy, and refund timelines.
Cancellation
Understand how to cancel an order before shipping, cancellation for bespoke orders, and our right to cancel orders.
Sizing & Custom Orders
How to choose the right size, book a bespoke consultation, and what to expect from a custom garment.
Privacy & Security
How we collect, use, and protect your personal information and payment details.
Terms & Conditions
Everything about using our website, eligibility, payments, bespoke orders, and intellectual property.
Quick Guides
What is your shipping timeline?
All orders are dispatched within 3-5 business days.
Is there any option for express delivery within Chennai?
Yes, we offer same-day express delivery on selected products within Chennai.
Is my order confirmed?
You will receive an order confirmation via email. If not, contact our support at connect@harryclinton.com.
How can I keep track of my package?
We share shipping confirmation and tracking details via your registered email after dispatch.
I think I got the sizing wrong on my order. Can I exchange it for a different size?
Yes, we offer size exchanges. Please initiate the exchange within 5 days of receiving your order. Ensure the item is unused, unwashed, and not damaged. Products should be in resalable condition with all original tags intact.
What's the minimum duration required to stitch a bespoke suit?
We usually take 2 weeks for customizing a bespoke suit.
Still need help?
Our support team is available Monday to Saturday, 10am–7pm IST.