Frequently Asked Questions
What is your shipping timeline?
All orders are dispatched within 3-5 business days.
Is there any option for express delivery within Chennai?
Yes, we offer same-day express delivery on selected products within Chennai.
Is my order confirmed?
You will receive an order confirmation via email. If not, contact our support at connect@harryclinton.com.
How can I keep track of my package?
We share shipping confirmation and tracking details via your registered email after dispatch.
I think I got the sizing wrong on my order. Can I exchange it for a different size?
Yes, we offer size exchanges. Please initiate the exchange within 5 days of receiving your order. Ensure the item is unused, unwashed, and not damaged. Products should be in resalable condition with all original tags intact.
What's the minimum duration required to stitch a bespoke suit?
We usually take 2 weeks for customizing a bespoke suit.
What are the steps to place a custom order online?
To place a custom order online, contact us via WhatsApp or email. We'll guide you through fabric selection, sizing, and payment.
What should I do if I received a wrong or defective product?
Please contact our support team within 5 days of order delivery.
How to cancel my order?
Cancellation requests are accepted before the product is shipped. Please go to your order page or contact customer support to cancel your order.
Any other questions?
You can contact us at 7094 094 194 or email connect@harryclinton.com. We'll be happy to assist you!